Terms of Service
Last updated 30 May 2026
These Terms of Service (“Terms”) govern your access to and use of the products and services provided by Aeronautic AI Systems ABN 60 697 274 436 (“we”, “us”, “our”), including AeroReport, 9er.ai, and Aircrash Report(collectively, the “Services”).
By creating an account or using any of the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. Description of Services
The Services provide AI-assisted access to aviation regulatory documents, accident investigation reports, and related intelligence. They are designed as research and reference tools for aviation professionals, researchers, and enthusiasts.
The Services are not certified aviation safety systems. Nothing in the Services constitutes airworthiness advice, operational approval, regulatory sign-off, or a substitute for qualified aviation professional judgement. Do not use the Services as the sole basis for any safety-critical aviation decision.
2. Accounts
You must provide a valid email address to create an account. You are responsible for maintaining the security of your account and for all activity that occurs under it.
You must be at least 16 years of age to create an account. By registering, you represent that you meet this requirement.
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.
3. Free Trial and Subscriptions
Free trial. The Services offer a limited number of free queries per day without a subscription. Free trial usage is subject to change at our discretion.
Paid subscriptions. Paid plans are available on a monthly or annual basis. Subscription fees are charged in advance via Stripe. All prices are in Australian dollars (AUD) and exclusive of any applicable taxes unless otherwise stated.
Cancellation. You may cancel your subscription at any time through the member portal. Cancellation takes effect at the end of the current billing period; you retain access until then.
Refunds. We do not provide refunds for partial billing periods. If you believe you have been charged in error, contact us within 14 days at help@aeronautic.co.
Price changes. We will give at least 30 days’ notice of any price increase, which will take effect at your next renewal.
4. Acceptable Use
You agree not to:
- Use the Services for any unlawful purpose or in violation of any applicable law
- Attempt to circumvent usage quotas, authentication, or access controls
- Use automated means to scrape, harvest, or bulk-query the Services without our written consent
- Resell or sublicense access to the Services without our written consent
- Interfere with or disrupt the integrity or performance of the Services
- Use the Services to train, fine-tune, or develop competing AI models
- Misrepresent AI-generated output as certified regulatory or safety advice
5. Intellectual Property
The Services, including their software, design, and underlying systems, are owned by Aeronautic AI Systems and protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to use the Services for your own internal purposes in accordance with these Terms.
Regulatory documents, accident reports, and other third-party materials surfaced by the Services remain the property of their respective owners and are subject to their own terms of use. We do not claim ownership of such materials.
You retain ownership of any data you submit to the Services. By submitting content, you grant us a limited licence to process it for the purpose of providing the Services.
6. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, error-free, or that any particular query will return accurate, complete, or current results. Aviation regulations change frequently; always verify information against the authoritative source before relying on it.
AI-generated responses may contain errors, hallucinations, or outdated information. You are solely responsible for verifying the accuracy of any information obtained through the Services.
7. Limitation of Liability
To the maximum extent permitted by law, Aeronautic AI Systems and its personnel shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services, even if advised of the possibility of such damages.
Our total aggregate liability to you for any claim arising out of or related to these Terms or the Services shall not exceed the amount you paid us in the three months preceding the claim, or AUD $100, whichever is greater.
Nothing in these Terms excludes liability that cannot be excluded by law, including under the Australian Consumer Law.
8. Termination
You may stop using the Services and close your account at any time by contacting us at help@aeronautic.co.
We may suspend or terminate your access immediately if you breach these Terms, if required by law, or if we discontinue the Services. Where reasonably practicable, we will give you advance notice.
On termination, your right to use the Services ceases. Sections 5, 6, 7, and 9 survive termination.
9. Governing Law
These Terms are governed by the laws of Western Australia, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of Western Australia for any dispute arising under these Terms. Nothing in this clause limits your rights under mandatory consumer protection laws in your jurisdiction.
10. Changes to These Terms
We may update these Terms from time to time. We will post the revised Terms at this URL with an updated date. For material changes, we will notify you by email where we hold your address. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.